Ordering Info
All items apart, Ready to Ship items are made to order. Because all our items are hand-made, the average making time is 4-5 weeks. If the delivery time is going to be significantly longer, we will inform you.
If you have a certain date in mind, please contact us beforehand to see if we can make it happen in the timeframe.
If you want to know the current making time, feel free to contact us.
The order is confirmed for processing after the payment is received.
Payments are accepted with Paypal.
Delivery and Returns
The items are packed in ziplock bags for protection and storage and sent in a discreet shipping package with a tracking. Smaller untracked packages (single chokers, gloves etc.) are sent in a discrete bubble wrapped envelope.
We are using UPS, GLS and Post for sending the parcels.
We recommend selecting a delivery with tracking. We do not take responsibility for untracked parcels and the risk is on the buyer.
You can always contact us if you have any questions about shipping or delivery.
Because every item is made to order we do not accept returns or exchanges.
If there is an issue with the item you received, please contact us within 7 days of the delivery.
Cancellations
Cancellations are accepted within 24 hours from paying the order. We encourage to double check the measurements and comparing these to our Size Chart before placing an order.